FAQs

When will I receive my order?

The processing of your order, preparation of the clocks and free delivery take our team a maximum of 1 to 2 working days. We make every effort to ensure that your purchases at Original State T-shirt arrive as quickly as possible and in perfect condition.

I haven't received my order.

Don't worry! We offer an immediate solution. We take full responsibility and immediately send a new shipment at our expense. Contact us without hesitation by sending an e-mail to info@originalstatetshirt.com. Our team will do its best to meet your expectations.

Can I change my order?

Yes, you can change your order as long as it is not yet in the "shipped" status.

Can I cancel my order?

you can definitely cancel your order! If your order has already been processed, cancellation is still possible, but may be subject to certain conditions - please contact us as soon as possible for more information. If you need help, please email us at info@originalstatetshirt.com and our team will do everything to meet your expectations.

I would like to return the product.

We only accept returns if there is a clear defect in the product. Our products undergo very rigorous quality control before each shipment. However, if your item has any manufacturing defect, please contact us immediately by email at info@originalstatetshirt.com Indicate your problem and we will help you solve it. Remember that the product must be in the same condition in which you received it.

Is my data secure?

Payment security and protection
The presence of the HTTPS protocol on the Original State T-shirt website demonstrates the highest security standards of our services. HTTPS is a secure version of the "http" protocol that uses SSL/TLS certificates to protect financial transactions in online stores. As online sellers, we are aware that using the SSL. protocol is essential today. It is the best way to protect your data. HTTPS is a security for financial transactions in e-commerce and protects against fraud attempts. This protocol can be easily recognized - in the address bar of the website, instead of the standard "http", "https" appears, indicating an additional layer of security based on SSL/TLS certificates.

What is your processing time?

Our processing time is 1 to 3 business days, please visit our Shipping Policy page to learn more.